Calls today
18
Active now
4
Match rate
100%
Bridged today
2
Abandoned today
1
Queue issues
0
Get started
Register your business and connect your Twilio hold queue to start using Cue.
Current setup
Edit setupGreeting
While I get someone ready for you, what genre of music would you like to listen to? And if you have a specific song in mind, I can check if that's available too.
Voice
Polly.Joanna
Default genre
pop
System readiness
Database
Ready
Twilio voice
Not configured
Browser calling
Ready
Music catalog
Ready
Call log
1 direct1 artist2 genre
Preview12m ago
something warm and jazzy
ActiveGenre fallback
32m ago
Hotel California
1m 24s in queueBridgedDirect match
56m ago
anything by Sade
2m 21s in queueAbandonedArtist fallback
2h ago
afrobeat
ActiveGenre fallback
Shows what callers request, how Cue resolves each one, and how Twilio reports queue outcomes when the action URL is configured. High genre-fallback rates suggest the catalog may need broader song coverage.